German Customer Service - Belfast - Northern Ireland

[Careertrotter]

What is the job?

This multilingual vacancy is for a German Customer service agent. This role will involve you taking telephone calls and answering email queries from customers. As a German customer service agent you will need to help customers with any questions/queries they may have and you must be able to resolve any problems they may be experiencing. You may also be required to inform customers on products and services which they may be interested in purchasing.


Who is our client?

Our client is a multilingual outsourcing solutions company that began 30 years ago. This multilingual company has centres all over the world and with one here in Belfast Northern Ireland. Our client provides language/ multinational support to many different industries such as the IT industry, automotive and consumer goods sectors. This multilingual client offers customer service and technical support to different clients which are a great place to start a new language job.

Who are we looking for?

We are looking for a multilingual position for a German customer service agent to be filed as soon as possible. The ideal candidate will have previous experience in a similar German customer service agent role. Working with telephone and email queries is a major aspect of this multilingual job vacancy so candidates should be comfortable with this line of work. A near native fluency in German and English is essential both written and spoken. Excellent telephone and conversational skills are an important aspect for this role.
Where is this international vacancy based?

This exciting new multilingual vacancy is based in the beautiful city of Belfast situated in County Armagh in Northern Ireland. Belfast is the capital of Northern Ireland it is an ideal location for anyone wanting something new and exciting. The city has so much to offer multilingual job seekers as you are in the heart of a culturally rich city with amazing architecture and a lot of history attached to it. Belfast also offers easy access to public transport to all over Ireland and its only 2 hours from Dublin by train. Belfast also has a great night life in terms of pubs, clubs and this beautiful city also offers you an escape to Ireland’s famous countryside. The Giant’s Causeway is a major attraction for tourists every year and you are only a stone’s throw away from this and many other interesting places to explore like the famous Bushmills whiskey brewery. This city has so much to offer anyone wanting a new multilingual job.


Interview process and salary

The interview process for this German Customer service role is an initial phone screening followed by first and second round interview. The salary for this Multilingual Customer service role is £18,000 + a year.